At Josie, we want you to be completely satisfied with our service. That's why we offer a money-back guarantee for our premium subscription, Josie+. If you're not completely satisfied with our service within the first 7 days of your subscription, we'll give you a full refund, no questions asked.
To request a refund, simply contact our customer support team at [email protected] within 7 days of your subscription start date. We'll process your refund promptly and notify you once it's complete. Please note that refunds are only available for the first 7 days of your subscription and do not apply to any previous charges.
Our refund policy is designed to give you peace of mind and allow you to try our service risk-free. We're confident that you'll love our personalized job search tools and find them valuable in your job search journey. However, if you decide that our service is not right for you, we're happy to offer a refund and part on good terms.
Thank you for choosing Josie as your personal career partner. We're here to support you every step of the way.